How can use our experiences from lockdown to create a more inclusive workplace culture? The recent Black Lives Matter protests…
Continue ReadingMaximising transformation value
Can you still drive benefit once the dust has settled? Transformation programmes in the back-office are tough. They run for…
Continue ReadingOutsourcing Predictions
In early 2016 I filmed a video for The Global Sourcing Association (then The National Outsourcing Association) about my predictions…
Continue ReadingBusiness Continuity: Look Beyond Technology
What can we learn from Covid-19? About two days after India started their lockdown our home broadband went down. And,…
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